We are currently recruiting a Customer Service Representative for our client located in Windsor, ON.
Responsibilities Include but are not limited to:
- Greet customers warmly, answer phone calls, and assist with scheduling estimates.
- Ensure that customers feel taken care of and valued throughout their interaction with the company.
- Handle general office duties such as data entry, invoicing, and assisting with basic accounting tasks including accounts payable and bank deposits.
- Help the team gather details for estimates and assist customers with questions regarding services and pricing.
- Take calls from insurance companies, relay accurate information, and keep records of all communications.
- Stay organized by maintaining customer records and documentation of estimates and insurance interactions.
Skills:
- At least 1 year of customer service or office administration experience.
- Strong verbal and written communication skills to confidently interact with customers and insurance companies.
- Ability to investigate issues and find solutions quickly.
- Strong organizational skills to keep everything in order and on track.
- Interest or knowledge of cars and automotive services is a plus but not required.
Job Type: Full-time
Pay: $18.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
To apply for this job email your details to jobs@prostaffworks.ca
