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  • Direct Hire
  • Windsor

We are currently recruiting a Food and Beverage Supervisor for our client in Windsor, ON. This is a full-time direct hire position.

Responsibilities include, but are not limited to:

  • Supervise and assist Servers in their duties, providing hands-on support.
  • Promote an environment of high-quality customer service and positive employee relations through exemplary leadership.
  • Schedule staff, manage disciplinary actions, train, and mentor employees.
  • Coach and train Servers, Bartenders, and Greeters on service standards and approved methods.
  • Assist in planning and executing special events.
  • Oversee opening day and closing night procedures.
  • Address customer concerns promptly and professionally.
  • Ensure Servers are prepared for their shifts and comply with appearance standards.
  • Regularly recognize staff contributions and achievements.
  • Document discrepancies or violations of standards and policies.
  • Understand and enforce Health & Safety policies.
  • Conduct weekly audits, ensuring adherence to standards and providing coaching to Servers during shifts.
  • Approve and initial all scheduling changes.
  • Communicate effectively about shift challenges and suggest improvements.
  • Conduct weekly inventories for liquor and supplies, maintaining optimal stock levels to meet customer demands.
  • Maintain the integrity of the business.

The successful candidate will have the following experience:

  • Previous work experience in a supervisory position in a Food and Beverage establishment.
  • Smart Serve and Safe Food Handling certifications.
  • Availability for days, nights, weekends, and holidays.
  • Familiarity with restaurant management software, point-of-sale (POS) systems, and other relevant technologies.
  • Strong problem-solving abilities to address challenges that may arise in day-to-day operations.

Pay: 46k – 48k

Type: Full-time, perm

Shift: Weekdays, weekends, evenings, Holidays

PROSTAFF Employment Solutions is an Equal Opportunity Employer that recruits qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, veteran status or other protected category.

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