Technical Client Relations Coordinator

We are currently recruiting a Technical Client Relations Coordinator for our client in Windsor, ON. This is a Temp to Perm position that operates on a straight day shift.

Responsibilities include, but are not limited to:

• Act as the primary point of contact for customers, addressing inquiries and providing technical support related to automotive electrical systems.
• Ensure timely and accurate communication with customers regarding order status, delivery schedules, and product availability.
• Resolve customer complaints and issues by collaborating with internal teams and providing effective solutions.
• Maintain a strong understanding of the company’s products and services to effectively assist customers.
• Coordinate and manage projects from initiation to completion, ensuring all project deliverables are met within the established timeline and budget.
• Collaborate with engineering, production, and sales teams to align project goals and deliverables with customer expectations.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Prepare and maintain project documentation, including schedules, status reports, and project plans.
• Provide technical assistance to customers, troubleshooting and resolving issues related to automotive electrical systems.
• Assist in the development and testing of new products, offering insights based on customer feedback and technical knowledge.
• Stay updated on industry trends and advancements in automotive electrical systems to provide informed support to customers.

The successful candidate will have the following experience:

• Proven experience in customer service, project coordination, or a related role within the automotive or electrical industry.
• Strong technical knowledge of automotive electrical systems and components.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers, suppliers, and internal teams.
• Strong organizational skills with the ability to manage multiple projects and tasks simultaneously.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented with a commitment to delivering high-quality results.
• English with preferential treatment for Korean language

Preferred Qualifications:

• Certification or formal training in automotive electrical systems.
• Experience with Automotive OEM’s

Pay: $23 – $26 per hour

Type: Full time, Temp to Perm

Shift: Day, Monday – Friday 8am – 4:30pm

PROSTAFF Employment Solutions is an Equal Opportunity Employer that recruits qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, veteran status or other protected category.